Posts Tagged ‘Blogging’

Why Nigerians Suffer As Unemployed Internet Surfers

Tuesday, December 21st, 2010

Why do many Nigerian internet users surf the internet endlessly without improving their economic condition. Why are there tales of woes among the Nigerian youth who desire to make money online. This is a guest post from a Nigerian blogger, Micheal Mcneri, who leaves in United States. He started his online adventure right here in Nigeria. I belief you will enjoy this piece – Naijaecash

McNeri

Why We Suffer As Unemployed Surfers

The Internet is for surfing not for suffering. The internet is for information gathering, knowledge building and application of such knowledge for making money! It is not for suffering! So why do Nigerians suffer online. There are numerous sites where you see us (Nigerians) gathered and all we do is complain of our suffering online. I feel there is no need for that. In fact, when you have pain and you gain access to the web, all your sufferings ought to go away as you receive knowledge and help from the online community. Often, such knowledge and help are given free of charge!

I am based in the United States and I have been involved with post-secondary education up to the highest levels since 1988. I have numerous interests even though I have a full time job which pays my bills. It has however fascinated me since my days at Ibadan, UCH to be precise when we first learned of Cybercafés (Internet Cafes). That was in the days of NITEL internet and calling booths. At that time in 2000/2001, I got a glimpse of what the world wide web had in stock for us. Seas of information and oceans of characters. We browsed in a very different way then.

How I discovered the World Wide Web

In those days, I had to apply for a NITEL land line so that I could use NITEL internet. To get the line cost 13,000 naira ($87) to NITEL and another 25,000naira ($167) ‘egunje’ (bribe) to the thugs (staff) of the cursed company. It was like bleeding, but we did it. This afforded me the opportunity to become a web user as I browsed the internet by dialup. I opened “FREE” email accounts and searched with this new search engine called GOOGLE! All was going fine and I was feeling cool but a few months into this new adventure, the line suddenly stopped working!

Then I received a bill of 102,000 naira ($680)! I thought I was dreaming! I contested the bill because the phone was not working and I had not made any international or local call to warrant such a monstrous bill. Well, I was simply told that that is my bill and I have to pay it if I ever want to use the line again! To me that was fraudulent and I was not willing to pay for what I did not use. Well, that was the end of browsing from home, but I had learned that there was a huge world out there and I was going to be part of it.

Journey to Cybercafés

A few cybercafés sprang up in Ibadan at that time, but many of them had lousy speeds. I was already spoiled with my home dialup (NITEL internet) which was so fast at 24kbps! Eventually I found one in Bodija, Ibadan. It cost 500 naira ($3.5) for 5 hours of moderate speed browsing. I was happy. Then I would go and buy a pack of floppy discs (do they still exist?). Each one was 1024kb. Armed with the 10 in a pack I would go to the cybercafe and pay for 5 hours. As I surfed, I downloaded materials, usually articles of interest in the medical field, or web pages. I would just be saving them to the diskettes (for the younger readers, that is what they were called). Then when I got home, in the comfort of my home, I would re-browse them, that is if Nigerian Electric Power Authority, NEPA (another sick company) permitted (the company had the monopoly of supplying electricity, but does a terrible job of servicing the masses, I learned they have been re-branded as Power Holding Company of Nigeria, PHCN. In my humble opinion, Never Expect Power Always is better than Power Holding Company of Nigeria. Well, back to our main gist. It was at the cybercafés that I stumbled on my present career.

It was during my adventure in the cybercafés that I found out about the World Bank Scholarship and the Liverpool School of Tropical Medicine. That was how I ended up having papers in Croatia at the 7th World Congress of Pediatric Surgery. That is how I ended up here in United States, owning a website development company and helping other less advantaged organizations get their feet online.

Why all this personal story?

My story may be a bit long winded, but I want you to take from this a little lesson. It is still challenging to get online in Nigeria 10 years later, I wouldn’t have guessed. I have had some couple of youth send me letters asking me to help their helpless situations in Nigeria relating to unemployment and struggles. One of them named Tunde, does landscaping, but has no official qualification. He has worked in a cybercafe before. I encouraged him to simply put pen to paper in 5-10 short essays of what he does which is landscaping. Then I offered to help him get a website on, optimize it for search engines and even purchase some adverts for him. Then all he has to do is register his business name in Nigeria and we can hunt for business online since he was disadvantaged on the ground in Nigeria. It has been almost one year now and I have not heard from him.

I guess Tunde lacked the motivation to follow through with my proposal because he probably think it is too big a dream. It was a mistake on my part too, because I was dreaming big “for Tunde”. So I have ceased to dream for people. The message here is DREAM BIG AND YOU CAN GET THERE. It does not matter how ridiculous your dream is. What matters is whether you believe you can achieve it or not. There are many roads out here and that is why it is called the WEB. Read, Learn, Dream, Achieve.

After Tunde, I had another cold caller who contacted me through facebook. He had a similar story. Patrick is a teacher, but wants more. He complained that his meager income as a teacher wasn’t sufficient to support his poor family and there are several other financial challenges that he was struggling with. I asked Patrick what he knows and can really write about. He said poverty. I said okay, write five short essays and I will set you up as an online writer. Maybe we can get you something to supplement your poor teacher’s salary.

Two months later, I asked Patrick how far? I am still waiting. Please tell me if it takes Patrick 2 months to write 5 short essays on this first offer, how will anyone be willing to contract him? He will not deliver and in this fast-paced world, nobody has that kind of time. So the second big lesson is “STRIKE YOUR IRON WHILE IT IS HOT“. We are too lukewarm in Nigeria. We feel overwhelmed by the huge problems facing us and the lean resources available to us. However, if you want to make it to Heaven, you have to live like you are in Heaven here on Earth. Righteous, Holy and Worshipping the only true God, like the angels do in Heaven.

My Suggestion to You

I believe you should gear up and face the invisible if you want to rise out of that quagmire limiting you. Hold onto your faith, but also focus on your dreams. Yes, dear to DREAM BIG DREAMS! If you have no dreams, then you are going nowhere. Can a Man make heaven if he has not dreamed of Heaven?  Also, start NOW! People in the developed world have blogged their ways out of poverty. You too can make money online from Nigeria if you take action now. Get a blog, send a guest post to well established bloggers and become the person of your dreams. You’ve got to STRIKE YOUR IRON WHILE IT IS HOT! Stop procrastinating, start acting out your DREAM!

Micheal Mcneri is an Internet Marketer and a blogger. You can visit his website at Finance Is Personal. He also has a new one at I Be Naija.

New Premium WordPress Theme For Nigerian Entrepreneur

Thursday, May 20th, 2010

Irrespective of what people may say, the truth remains that the design and layout of a blog matters. Right from the launch of this blog, I’ve always try to use a blog design that will present my content in a simple but professional way. That has been my reason for always wanting to use a premium wordpress theme. Since premium wordpress themes are usually commercial, only few are truly free premium themes, it then means I can’t change the blog theme as often as I like.

Thrilling WordPress ThemeYou may be wondering why I can’t just save myself the whole stress and pay something like $50 to get a premium wordpress theme installed. Well, I’ve always tried to use free resources for this website (except in a situation whereby it is not possilbe to do so). Since the blog is an attempt to prove to would be Nigerian online entreprenuers that they can replicate the success of this blog, it then means that I need to go about things using a shoe string budget as much as feasible.

For those of you that have been a fan of this blog for some years now, you will notice that it’s been over a year since I changed the theme of Nigerian Entrepreneur. After several months of procastinating because I consider the task of tweaking a free premium wordpress theme and getting the layout right a task I will rather not do. (I actually prefer blogging to having to tweak codes, html, css, etc.Like I said earlier, if I were to have my way, I would simply have outsourced the design of the blog).

Well, I finally gave in yesterday and introduced a new look using the premium theme Thrilling Theme from www.thrillingheroics.com The theme has a beautiful design and simple layout. Guess what, I actually got a copy of the theme in 2009, but I was afraid of the tweaks I will need to make to get the layout right. So, I kept prostponing switching from my former wordpress theme, Revolution Code Blue to Thrilling Theme.

I felt is was time to change the look of Nigerian Entrepreneur since over a month ago. However, I was not confident enough to switch to te new theme then because when I previewed it, there were several things that were broken. I simply told myself that when I’m less busy, I will do the change so that I will be ready to correct anything that gets broekn. Well, I never get the break until yesterday I when I simply told myself, that a better time may never come. It is better to switch and then start fixing whatever is broken one step at a time until it is all fixed.Just like there will never be a better time for you to start that small scale business you’ve been dreaming of. You just have to take the first step instead of allowing your fear to cage you and keep you incapacitated.

Well, I finally got over my fear and activated the theme yesterday. Since then, I’ve been under the hood tweaking codes and getting rid of some widgets in other to get the layout that I desire. After 24hours, I’m yet to get a perfect layout like I desire. But I fell better now that I have taking the first step of changing the theme. Nigerian Entrepreneur now have a new look. Apologies to my fans that visited when all the layout were heavily in disarray. Things are begining to take shape now.

I will love to hear your views about the new look and how easy it is to get at the information you need. Your suggestion will assist me in making corrections where I need to. Much more I wish to use this opportunity to thank you all for your comments. That is my greatest motivation. You are the reason why I still blog even when I don’t feel like. I guess that is enough rambling about the change I just made.

If you love the new theme, please say so in the comments. If you have an objection, feel free to express your thought. Like I mentioned earlier, the theme is a free premium wordpress theme. It has options that you can easily tweak from the admin dashboard. Also, you can do whatever you wish with the theme because it is  open source! For your copy, visit www.thrillingheroics.com. Cheers.

How To Pacify Clients When You Fail To Deliver

Monday, March 29th, 2010

Here is a guest post from a fellow Nigerian Entrepreneur who writes and practices entrepreneurship. He shares a personal experience which illustrates the importance of having a contingency plan for taking care of your clients when you fail to deliver on your promise. Please, do visit his website  Mk Akan to get more business and blogging tips and other resources for free. Enjoy! – NaijaEcash

What Customers Want When You Don’t Deliver

There are situations when the best companies and businesses fail to deliver. It does happen and all the time.

It happens in online businesses and offline businesses. It happens online when you do a launch, offline in customer care, offline in delivery and in any department you can think of.  So when it happens what do you do? What should you do?

Let me tell you a little story.

Sometimes when I am far way from my PC and internet access, I do head to a cyber café to get stuff done online. One day, I dashed into a cyber café. The management had obviously done a great job. They had flat screen monitors, all well arranged with great furniture.

They had functional air conditioner, God, I was so happy. Now I could just cool off and surf the web. I paid for one hour, it was quite costly but, in my mind, it was well worth it.

I sat on the PC close to the air-conditioner and started working. 18 minute later, the unexpected happened. There was a power cut. (Sudden power outage is almost normal so I was not shocked) .

The people in charge scrambled to the back of the building to start the power generator. I was still working thankful that management had thought it good to get UPS (unlimited power supply) and that the power generator would be on in no time.

I was wrong.

10 minutes later, the power generating set wasn’t on and the UPS were not beeping any more. They were screaming, a sign that meant- I gonna go off in seconds”. I was in the middle of something. There was nothing I could do than hope that power would come on.

Then suddenly, it happened, what I feared happened. The UPSes started going off one by one. Mine was the 3rd to go off. Everything I was working on in the last 20 minutes was gone.

All I was doing was gone.

Seconds later, the power came back because they finally put on the generator. One of the workers came in and started putting on the computers. He excused me and put mine on too. After powering up the computers, he left without a word!

I was vexed. I stood up and went to complain at the customer desk.

“I was doing something very important and now I have lost everything” I told the attendant.

“It is not our fault, he replied, there was a power cut and we could not put the power generator in time”. I kept complaining hoping for something to calm me down, they gave me none.

I was very annoyed, it showed on my face.

Even though, I knew about the problem of incessant power cuts, and I knew that mechanical devices like power generator sometimes have problems. Even though I know we are all humans, we sometimes fail in our promise and that things sometimes happen and does not go according to plan. yet I expected a better treatment form that cybercafe than what I got. That brings up the question I want to ask you.

How do you treat your customers when you fail to deliver?

Sometimes the customer just needs you to feel his pain. To sympathize or empathize with him/her.

In the Case above, the attendant or people in charged should have had done any of the following, and I would have been pacified.

Apologize:

He would have apologized after the power cut, apologize when he came to on the PC. Simply saying “please we are sorry for the problem, there was a power out and we could not on the generator in time” would have done the magic. I would have felt better.

Compensate:

I would have been happier if he came  up to say “sorry for the delay…blah, blah, we will add 10 minute to your remaining time”. He didn’t.

My satisfaction wasn’t their concern. They took my money and failed in their service. My money was more important to them than my satisfaction.  They forgot that, “you are not in business to make money, you are in business to serve people and give them satisfaction” after satisfying them, money comes. 

Solve the problem:

Yep, solve it. I may forgive you when you slip once, we may forgive you again if it happens another time, but if keeps happening again, we will just avoid you and your business.

We don’t want to hear your sob stories, we won’t tolerate it.  Just fix the problem and make sure it doesn’t happen again. People pay for quality service or product, not sorry tales!

Conclusion

Do you plan for these unexpected occurrences? How do you handle your inability to deliver on your promise?

Do you have a compensation plan for your customer when you fail to deliver? I’ll surely like to hear your views.

Thank you for your comments.

Mk Akan is an entrepreneur, blogger and publisher of the FastClick, a web-centric magazine published in Nigeria. He blogs at www.MkAkan.com

What Did Blogging Teach You In 2008?

Wednesday, December 31st, 2008

What did you learn from blogging in the year 2008?

It is the eve of the year 2009 and a ripe time to review the activities carried out in the year 2008. I see people around me taking stock, setting new goals for the new year and drawing up plans on how to do better in the year 2009.

As I go about my own review of how I have spent the year 2008, I realize that blogging as Nigerian Entrepreneur, took a considerable chunk of my time. So, I ended up asking myself the following  questions:

What value did blogging add to my life in the year 2008?

Well, not an easy question to answer, but simply put, I can sincerely say that blogging helped to highlight my personal strengths and weaknesses first as a person and secondly as an online entrepreneur. Some hidden traits were discovered and some real bad habits that I need to get rid-off were brought to the surface.

What have I learned from blogging? (more…)

Have You Updated To WordPress 2.7?

Friday, December 12th, 2008

WordPress 2.7

WordPress 2.7

Nigerian Entrepreneur is now powered by the new WordPress 2.7! I first noticed the update prompt on my blog admin dashboard yesterday. It may have been there before then, but it was yesterday I noticed it. I took a mental note to Google and find out if anybody was having a hitch upgrading from WordPress 2.6.5 to WordPress 2.7 I was not ready as at then to meddle with my blog setup, having experienced some WordPress upgrade headache in time past.

This morning, I decided to take the bull by the horn and upgrade (I was ready for any eventualities that may crop up). After backing up, I started the Automatic Upgrade Plugin. Frankly, I was not expecting the upgrade to be smooth since WordPress 2.7 is a major upgrade (more…)